Got questions?
We've got answers.

Here’s a list of the most commonly asked questions that we hear.

Who's involved in the Electric Homes program?

This program is a Geelong Sustainability initiative, delivered by local and reliable business partners. The program is also supported by local councils and community groups across the G21 region.

Who can take part in the program?

The Electric Homes program is open to households across the Greater Geelong, Surf Coast, Colac and Otway, and Golden Plains Shires, as well as the Borough of Queenscliffe.

How long does the program run for?

The Electric Homes Program 2024 will be launching in a few months. Register here to be the first to know.

How do I get a quote?

Register your interest for the Electric Homes Program 2024. Details regarding the program will be sent out then.

When will my system be installed?

Installation times will vary depending on the product and demand on the program. Typical installation times for solar systems, batteries and electric vehicle chargers are between 6-10 weeks while heat pump hot water systems and split system heating and cooling systems are typically installed within 4-6 weeks. Please talk to your consultant to get an accurate estimate of timeframes.

Are there government rebates?

Rebates for solar panels and hot water heat pumps are available for eligible households thorugh the Victorian Government' Solar Homes Program. Other incentives, including small-scale technology certificate (STCs) and Victorian energy efficiency certificates (VEECs), may also be available. Ask our expert delivery partners about your rebate options when discussing your needs.

What happens when I don't need my gas connection anymore?

Once you’ve eliminated your home’s gas usage, you can disconnect your home from the gas network altogether to avoid paying the connection fee. Permanent gas disconnection costs are now capped at $220, though other fees and exit charges may apply. Talk to your utility provider directly to find out more.

How much could I save by going all-electric?

According to Rewiring Australia, you could save up to $3,450 on running costs per year by going all electric. This includes switching to rooftop solar, split system heating & cooling, a heat pump hot water system, induction cooking and an electric vehicle. That really adds up!

How long will a solar system take to pay itself off?

Depending on your system, most good-quality solar systems will pay for themselves in around 5-10 years.

How many solar panels will I need?

When it comes to solar, there's no one-size-fits-all solution. In order to design the right solar system for your needs, our solar delivery partner RACV Solar will review your energy usage to provide a solution tailored for your needs now and into the future.

Is a solar battery worth it?

When you install solar panels and a battery, your battery will store any excess solar power that's not being used in your home during the day for use later on. So you can power your home with solar energy day and night, reducing your power bill and emissions even further.Some batteries also come with backup power, meaning you could power some or all of your house during a power outage.

Are heat pump hot water systems noisy?

Heat pumps are very quiet with the Reclaim heat pump measuring just 37dB and the Apricus heat pump measuring 56dB. For comparison, regular household fridges average around 30-50dB.

How do I know what size heating and cooling unit is right for my house?

The size of the system you’ll need will depend on the size of the space you’re heating/cooling. 
We offer a range of split system sizes through the program and our delivery partner will work with you to identify the right size for your home. 

Does the program include options for heating and cooling beyond split systems, such as whole of house heating and cooling or hydronic heating?

Split systems are available through the program as these are one of the most efficient heating and cooling options available. We are not offering whole of house multi-split or ducted systems, or replacements for gas hydronic boilers. Please contact Geelong Sustainability for a referral to local suppliers for these products.